Privacy Policy

The information included in this policy is provided to you in compliance with and application of the Protection of Personal Information Act, 4 of 2013 ("POPIA").

WHO WE ARE

Juventus Training Camp is the brand name for The Italian Football Academy (Pty) Ltd contract to run Training Camps as a worldwide partner of Juventus Football Club in South Africa.

Training Camps are delivered by coaches from Juventus Football Club S.p.a. and The Italian Football Academy (Pty) Ltd in an exclusive contract to deliver camps in South Africa.

This notice explains how Juventus Training Camp and The Italian Football Academy (Pty) Ltd use your personal information in relation to the services that are provided.

HOW WE USE YOUR INFORMATION

We use your personal information to allow us to provide business advice & support services to you.

We will use the information you supply to us to:

Verify your identity where required
Reply to your enquiry by post, email, or telephone;
Maintain our records;
Provide services to you;
Send you information on our other services;
Look at the services you and other customers use; and
Report on the number of customers using our services.

WHAT IS OUR PURPOSE & LEGAL BASIS FOR PROCESSING YOUR INFORMATION?

We provide Training Camps across South Africa. Where you have requested a service, we use your personal information to provide you with that service.

WHAT HAPPENS IF YOU DO NOT WISH TO PROVIDE YOUR PERSONAL INFORMATION?

We process your personal information to provide services to you. If you do not wish to provide us with your personal information, this may limit our ability to provide these services to you.

MARKETING COMMUNICATIONS

Where we have your consent to do so, we will send you information and updates about Juventus Training Camp and The Italian Football Academy (Pty) Ltd. These updates may include information on events that we are holding and information about the services that are available to you from the partners.

If you decide that you no longer wish to receive these messages then you can opt out of future communications. We will still communicate with you for other purposes in the ordinary course of any other relationship we have with you.

WHO DO WE SHARE YOUR INFORMATION WITH?

We will generally comply with requests for specific information from regulatory and law enforcement bodies where this is necessary and appropriate.

We also share your personal information with our service delivery partners to enable them to assist in the delivery of business advice & support services. These partners include:

Juventus Football Club S.p.a

Your data will be held in a Customer Relationship Management (CRM) Database operated by ourselves. The data will also be used to help develop training material and content for future camps.

Categories of personal data processed

Contact name
Contact email address
Contact phone number
Contact address
Contact post code
Attendee date of birth
Attendee gender
Attendee clothing sizes
Attendee underlying medical conditions

WHERE WE MAY COLLECT PERSONAL DATA FROM

Directly from you
From contact via our Social Media channels
Through our relationship with Juventus Football Club S.p.a. and their own C.R.M. systems

HOW LONG DO WE KEEP YOUR INFORMATION FOR?

We only keep your personal information for the minimum period amount of time necessary. Sometimes this time period is set out in the law, but in most cases, it is based on the business need.

As and when we review our data retention policies, we will add further detail to this Privacy Notice, setting out further information about our practices.

WHERE YOUR INFORMATION MAY BE HELD INTERNATIONALLY

The personal information that we collect from you may be transferred to, and processed, at a destination outside the European Economic Area.

Where this is the case, we ensure that the organisation processing the data provides an adequate level of protection for your rights and complies with the conditions of data protection law set out in the General Data Protection Regulation.

USING THE JUVENTUS TRAINING CAMP WEBSITE

Our website uses cookies to help you navigate, provide feedback, and analyse your use of our products and services. This is necessary for us to deliver services to you as part of our contractual obligations. You can find more details on our website.

Your rights under data protection law:

Access to your information – you have the right to request a copy of the personal information that we hold about you.
Correcting your information – we want to make sure that your personal information is accurate, complete and up to date. You may ask us to correct any personal information about you that you believe does not meet these standards.
Deletion of your information – you have the right to ask us to delete personal information about you where:
You think that we no longer need to hold the information for the purposes for which it was originally obtained
We are using that information with your consent and you have withdrawn your consent – see Withdrawing consent to using your information below
You have a genuine objection to our use of your personal information – see Objecting to how we may use your information below
Our use of your personal information is contrary to law or our other legal obligations.

OBJECTING TO HOW WE MAY USE YOUR INFORMATION

You have the right at any time to tell us to stop using your personal information for direct marketing purposes. In addition, where we use your personal information to perform tasks carried out in the public interest or pursuant to the legitimate interests of us or a third party then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.

RESTRICTING HOW WE MAY USE YOUR INFORMATION

In some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information that we hold about you or we are assessing the objection you have made to our use of your information. This right might also apply if we no longer have a basis for using your personal information, but you don't want us to delete the data. Where this right is realistically applied will mean that we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.

WITHDRAWING CONSENT TO USE YOUR INFORMATION

Where we use your personal information with your consent you may withdraw that consent at any time, and we will stop using your personal information for the purpose(s) for which consent was given.

Please contact us as at gauteng@juventus-academy.com if you wish to exercise any of these rights.

CHANGES TO OUR PRIVACY NOTICE

We keep this privacy notice under regular review and will place any updates on our website. If you do not have access to the internet you can contact us to request hard copies of our documents.

This privacy notice is version: 2.0

This privacy notice was last updated on: 22 August 2023.

CONTACT INFORMATION AND FURTHER ADVICE

Please contact us at gauteng@juventus-academy.com if you would like further information or advice about this privacy notice and how we handle your personal information.

COMPLAINTS

We aim to directly resolve all complaints about how we handle personal information. However, you also have the right to lodge a complaint with the Information Commissioner's Office, who can be contacted at gauteng@juventus-academy.com