Confidential information
The academy will not disclose confidential information without express authority, especially about students, parents/carers, staff, voluntary or other workers at the academy nor breach their right to privacy.
All data on players are stored on secure laptops and storage drives.
Sharing imagines and video media:
- The academy will share photos and video media on our social media channels, which include but are not limited to, Website, YouTube, Instagram, Facebook, Whats app.
- Upon registration you would have had the option to opt out of your player being included in this media.
- If you wish to change your decision you should inform the academy.
Instagram/Facebook:
- The academy and its coaches will only interact with players on official Juventus channels.
- Coaches personal accounts should remain private and players should not follow/friend them.
- Coaches will also not follow/friend players from their own accounts.
- Coaches and players will not share direct messages.
What app groups:
- Juventus what app groups are only used to share official information and media directly related to the academy such as: session changes or cancellations, academy promotions and sharing photos and video media of the pitch.
- Players phone numbers only added to what app groups with permission from a parent.
- Coaches will only share information with players on official academy groups unless prior permission have been given to communicate directly with a player by a parent.
CANCELLATIONS
Juventus academy will always aim to complete its sessions as timetabled. If a session or group of sessions is cancelled it will be due to an extenuating circumstances such as:
- Weather, dust storms, thunder storms or any other extreme weather.
- Government/ministry issued closures.
- Coach illness/availability
- Pitch availability.
When any of the above is deemed to be within the academies control a make up session/s will be provided.
Refunds
Juventus academy does not provide refunds on any terms or tours, however it is possible to do the following with your payment.
Freeze: A payment can be frozen for up to one year from the month of freezing.
Transfer: A payment can be transferred to a family member or friend if a member no longer wants to continue.